The Benefits of Telephone Services in the Villages and as Media Technology
Tomi Oktavianor1, Roy Valiant Salomo2, and Lina Miftahul Jannah3

1Faculty of Social dan Political Science, University of Lambung Mangkurat,
Banjarmasin, Indonesia
2,3Faculty of Administrative Science, University of Indonesia, Depok, Indonesia

Abstract

This paper describes the benefits of telephone services in the village. The method of data collection was the interview. It was conducted with five users and five operators as key informants. The collected data was analyzed using ANT graph syntax. It was found that the benefit of telephone services in the villages was limited to social needs, but there were no economic benefits. Therefore, this paper proposes the need to enroll non-human actors, such as media technology, to meet between sellers and buyers. In the future, other research needs to continue how appropriate a media technology could promote superior products in the village.

Keywords: Keywords: Actor-Network Theory, Media Technology, Telephone Service, Universal Service Obligation

Topic: Public Administration and Policy